Privacy Policy
Prakāśa Bloom – A House for Transformation (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect & How
We collect personal information such as your name, contact and billing details, health and wellbeing information (where voluntarily shared, including via our Wellness Declaration Form), emergency contact details, and website usage data. This is collected when you book, enquire, complete a form, subscribe, or otherwise interact with us online or in person.
2. How We Use It
We use your information to deliver our services, manage bookings and payments, communicate with you, maintain safety in our retreats and group settings, and meet our legal obligations.
3. Sensitive & Health Information
Where you share sensitive information such as health details, we collect this only with your consent, treat it confidentially, and use it solely to support your safety and participation. It is never shared without your consent unless required by law.
4. Storage, Security & Data Breaches
We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
In the event of a data breach likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC), in line with the Notifiable Data Breaches scheme under the Privacy Act.
5. Sharing Your Information
We don't sell or rent your information. We only share it with trusted service providers, where required by law, to protect safety, or with your consent.
For any retreat or event, whether held in Australia or overseas, limited details (e.g. name, relevant health or dietary needs, emergency contact) may be shared with the venue or local staff involved, strictly to deliver that retreat or event safely. By participating, you consent to this.
6. Marketing, Cookies & Other Websites
By subscribing, you consent to receive relevant communications and can unsubscribe at any time. Our website may use cookies, which you can disable via your browser. We aren't responsible for the privacy practices of third-party platforms we use, or of external sites we may link to.
7. Your Rights & Data Retention
You can access, correct, or request deletion of your information at any time, free of charge, by contacting us. We keep information only as long as necessary to provide our services and meet our legal obligations.
8. Children's Privacy
Our services are intended for people aged 18 and over. We do not knowingly collect information from minors.
9. Complaints
If you're unhappy with how we've handled your information, contact us at hello@prakasabloom.org. If it isn't resolved, you can complain to the OAIC at oaic.gov.au.
10. Changes & Contact
This policy may be updated from time to time, with changes posted on our website. Questions or requests: hello@prakasabloom.org.
By engaging with our services, programs, retreats, or content, you acknowledge that you've read and understood this Privacy Policy.
Terms of Use
These Terms of Use apply to your use of the Prakāśa Bloom – A House for Transformation website (“we”, “us”, “our”). By using our site, you agree to these terms.
1. Reliance on Information & Disclaimer
Content on our site is provided for general information only and does not constitute legal, medical, psychological, financial, or other professional advice, and should not be relied upon as such. We accept no responsibility for loss arising from your use of, or reliance on, information on this site, and to the fullest extent permitted by law, we exclude all liability for loss or damage arising from use of the site.
2. Accessing Our Site
Access to our site is provided on a temporary basis. We reserve the right to withdraw, amend, or suspend the site or any part of it without notice, and we are not liable if the site is unavailable at any time or for any period.
3. Intellectual Property
We own or hold a licence to all intellectual property on this site, protected by copyright law. You may view, print, or download extracts for personal, non-commercial reference only. You must not modify any material, use images, video, or audio separately from accompanying text, or use any part of the site for commercial purposes without our written permission. Our status as the author of material on this site must always be acknowledged. If you believe your intellectual property has been infringed by content on our site, please contact us at hello@prakasabloom.org.
4. Site Changes
We update this site regularly and may change, suspend, or remove content at any time, without obligation to notify you or to update material that is out of date.
5. Your Information
We process personal information collected through this site in accordance with our Privacy Policy, which is a separate document to these Terms of Use. By using our site, you consent to that processing and confirm that any information you provide to us is accurate.
6. Viruses, Hacking & Unauthorised Access
You must not introduce viruses, trojans, worms, or other malicious or technologically harmful material to our site, attempt to gain unauthorised access to our site or any connected server or database, or attack our site by way of a denial-of-service attack. This kind of conduct may constitute a criminal offence under the Criminal Code Act 1995 (Cth) and related Commonwealth cybercrime legislation. We will report any such breach to the relevant law enforcement authorities and cooperate with them, including by disclosing your identity where required. Your right to use our site ends immediately upon any such breach. We are not liable for any loss or damage arising from a denial-of-service attack, virus, or other technologically harmful material affecting your equipment through your use of our site or any site linked to it.
7. Links to Other Sites
Our site may contain links to third-party websites, provided for your convenience only. We have no control over their content and accept no responsibility for them, or for any loss or damage that may arise from your use of them. We recommend checking the terms of use and privacy policy of any external site before providing your information.
8. Related Policies
These Terms of Use should be read alongside our Privacy Policy and, where applicable, our Terms & Conditions for bookings, sessions, retreats, and events. Each document stands on its own and applies to its relevant part of your relationship with us.
9. Changes to These Terms
We may revise these Terms of Use at any time by amending this page. Continued use of the site after changes are posted means you accept the updated terms.
10. Contact
If you have any concerns about material on our site, please contact us at hello@prakasabloom.org.